Target sucks & First kisses

Yesterday turned into quite the day. But first, I'll start with a cute story. Brian and Anna came up to hang out with us last night, so we all went to dinner. Kalianna was sitting in her high chair at the end of the table, eating french fries and minding her own business. When suddenly this little boy (probably 3-4) saw Kalianna. It was love at first sight! He couldn't resist. His eyes lit up when he saw her, he walked right over, and gave her a big kiss. It was so cute! And so funny! His dad was horrified, probably thinking we would freak out, but we all just laughed. Maybe some day she will find her first love again...

Target sucks! I don't know how many of you have had problems with them before, but I have heard lots of stories. Their customer service is AWFUL!! I typically prefer Target's products to Wal Mart, plus you don't run into the same shady people who seem to frequent Wal Mart. But at least Wal Mart knows how to treat customers! Matt and I were out running errands yesterday and one of our stops was Target. They made a good chunk of change from us. Well, we got home and realized we didn't have one of our bags. (Isn't that the worst?!) It wasn't anything terribly significant, a $5 muppet movie, a baby einstein movie for Kalianna, and a bag of oreos. So the bag probably totaled around $20. So Matt went back to Target and told them we'd left a bag there. Their response was "no you didn't". Ummm...okay...

So they looked in the area where we had checked out and found nothing. They even (apparently) reviewed the security tapes and said they saw us leave, and we had ALL our bags. So Matt came home and we tore both the car and house apart. No bag. We really did leave it there. So Matt called and asked them very nicely if they wouldn't mind checking the area again. He asked them about the alleged security tapes and the people at customer service couldn't answer his question, so he very politely asked if he could talk to a manager. So they put him on hold...FOR HALF AN HOUR! Then someone picked up the phone and hung up on him. Grrrrrr! Understandably, we were seriously annoyed at this point! First of all, do they really think we are trying to run some sort of scam?? We weren't lying about our two movies and oreos! They really did get left in the store! Matt even had his receipt proving we had paid for them. But the cheap A-holes at Target weren't willing to believe us and comp the $20 worth of products. Matt called back, and finally was allowed to speak to a manager. He asked what was seen in the video and the guy said they could see the exact products get placed in a bag, and then that bag was loaded into our cart. Matt asked the manager if he could see this "video" that was taken from the camera on the ceiling that was so good you could read the title on two DVDs. (catching the sarcasm?) And of course the guy told him no. Our guess is the bag probably ended up in another customer's cart by mistake. Not that big a deal, if the stupid jerks at Target would have given us copies of the stuff we'd bought and proved we bought with our receipt. $20 is like nothing to a huge corporation like Target, but its a lot for some poor customers like us. I don't understand why they wouldn't do their best to treat paying customers like human beings and give us the benefit of the doubt. Instead, they made enemies for life. Even Brian and Anna, who came over in the middle of this unfortunate incident, thought they were being absolutely ridiculous and don't want to shop there either. So, dear Target, I hope your $20 was worth the loss of four paying customers. =P